Thank you for considering booking a mediation or training session with the School of Dialogue. Please find further details on how to book our appointments, training or mediation length and prices.

Schedule a Free Enquiry Call – we would love to discuss your needs with you. Any queries, or if the dates/times available don’t work well for you, please don’t hesitate to contact us on bookings@schoolofdialogue.co.uk.

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Schedule Your Preferred Date and Pay Later

Check our rates below and then use our scheduling system to select and reserve your preferred dates. We will then follow up with a confirmation of your dates, and send you an invoice. Please note:

  • We will contact you via email to confirm your preferred dates/times as soon as possible.
  • You can book multiple sessions at once by selecting your first preferred date/time, and then selecting ‘Add time’ as many times as you need.

Any queries, or if the dates/times available don’t work well for you, please don’t hesitate to contact us on hello@schoolofdialogue.co.uk.

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“I found the whole experience incredibly professional and enlightening. I felt supported by you the whole time. All the work you’ve done with us has given immense clarity.” 

– Financial Director, board dispute mediation feedback

Mediation – our pricing

Our Mediation packages start at £1350 which includes: 

  • Initial call with mediation commissioner (up to 50 mins) 
  • Mediation session 1: Confidential 1:1 meetings for 2 to 3 parties (50 or 75mins each – total 3 h) 
  • Mediation session 2: Resolution Meeting for all parties (up to 3 h) 
  • Mediation session 3: Further session for 1:1 coaching or a follow up Resolution Meeting (up to 3 h) 
  • Follow up enquiries and feedback to mediator
  • Communication and conflict management resources, provided to parties 
  • Reasonable administration time and, where relevant, reading time 
  • Additional Mediation sessions are charged at £450 (up to 3h) or £900 for a full day (up to 7h)
  • Mediation sessions are typically offered at 10am-1pm and/or 2-5pm, Tues/Wed/Thurs, online,  or in-person by arrangement. We are of course happy to explore alternative days and times to suit you.
  • Use our scheduling system to book your sessions: https://schoolofdialogue.as.me/

Conflict coaching  – our pricing

Our Conflict Coaching  packages start at £675 and include:

  • An initial referral call with the coachee or the commissioner
  • 3 x 90min conflict coaching sessions, on a weekly or fortnightly basis
  • Email support between sessions
  • Follow up and feedback 
  • Additional Conflict Coaching  sessions of 90 mins are charged at £225 
  • Conflict Coaching  sessions are typically offered at 10am / 12pm / 4pm, Tue/Wed/Thu.. We are of course happy to explore alternative days and times to suit you.
  • Use our scheduling system to book your sessions: https://schoolofdialogue.as.me/

Courses – our pricing

Our social enterprise model

We set our rates at slightly below the typical commercial rate to offer excellent value for money to all our clients, and to allow you to feel comfortable to commission all the services you may require to give the complete solution to any challenges you face.

We also believe our services provide vital resolution opportunities to those in our communities who may have least access to the support they need, for example to manage complex disputes, litigation, conflict or broken relationships. On that basis we are delighted to offer discretionary discounted rates wherever we can. 

We offer discretionary discounted rates to: 

  • Small charities/CICs
  • Low income individuals/families
  • Clients on legal aid
  • Disabled people 
  • Individuals with life-limiting conditions or at the end of life
  • Individuals who are homeless, sleeping rough or at risk of homelessness
  • Individuals experiencing discrimination, marginalisation or oppression
  • Full-time unpaid carers 
  • Other individuals, families or organisations with a need, and limited resources

If you think that our services could benefit you, and our rates are outside your budget, then please do get in touch with us for a chat. 

If we can, we will be really pleased to offer discounted rates and a flexible approach. Everything you discuss with us remains completely confidential. And if we think there is an alternative or free service provider that will better meet your needs, we won’t hesitate to recommend that route – and support you make contact with them if you would like us to. 

To our customers paying our standard rates – thank you for being a part of our vision to create equitable access for all to our conflict resolution and mental health services.

Terms of Business for Our Mediation and Training Services

  1. Enquiries/Commissioning: If we haven’t yet spoken, you are invited to book a 30min initial Zoom meeting at no charge or obligation. In that call we can further discuss rates and proposed timings.  Kindly book your meeting with Arabella Tresilian using this link or via our business administrator, Emily Blake, at hello@schoolofdialogue.co.uk.
  2. Travelling for In-Person Work: For in-person work, travelling time to your venue is charged at £40 per hour, or part thereof, from BA15 2PZ. Travel costs will be charged at a cost of £0.49 per mile from BA15 2PZ, even if public transport is used. Any accommodation costs will be additional. 
  3. Venue: The commissioner will arrange and pay any cost incurred in providing the venue for the mediation or training.  And for Mediation specifically, the private meetings can take place in a private office in a workplace if the parties are comfortable to do this.  Mediation meetings should ideally take place at an off-site venue, which has one room big enough to seat all parties, and further rooms for each party to meet separately with the mediator.

Mediation-specific terms:

  • We will keep the commissioner informed of the time taken as the mediation process progresses.
  • In some situations, the parties will need more  Private and / or Mediation meetings than initially foreseen,  in order to reach a successful resolution.
  • If more time is needed, we will seek approval for this extra expenditure from the commissioner before incurring any extra fees.
  • If the mediation terminates before the process is completed (either because a party withdraws, or we decide further work is inappropriate) we  will only charge for the work we have carried out to that point, unless a cancellation is made within 2 working days of the mediation.
  • Please be aware that the mediator is not responsible for the successful conclusion or resolution of the dispute. 
  • Any complaints or concerns about conduct or practice can be addressed to the Civil Mediation Council with whom Arabella Tresilian is a registered mediator.

Payment and cancellation:

  1. We will invoice at the conclusion of a process or, if the process spans two or more months, at the end of the month for work carried out in that month.
  2. Please note that we are not currently registered for VAT and do not charge VAT
  1. Payment terms: 30 days
  2. Except in exceptional circumstances, where scheduled sessions are cancelled
    1. within 48 hours of the session’s due start, the time will still be charged at 50% rate
    2. on the day of the meeting,  the time will still be charged at full rate
  3. Scheduled sessions may be rearranged at 3 or more  working days’ notice without attracting a fee, however any out-of-pocket expenses already incurred will be charged for.

Accredited mediators, resolving disputes and interpersonal conflicts, and training teams in advanced communication, with a specialist focus on mental health